Who this policy covers
This website is operated by Daniela Bascelli, based in Johannesburg, South Africa. This policy covers personal information received through enquiries about my consulting, training, speaking and editorial work, including messages sent to the email addresses and WhatsApp number linked on this website.
Business address: 234 Grosvenor Road, Bryanston, Sandton, Gauteng, South Africa.
For privacy enquiries, contact danielabascelli@gmail.com. Where a service is supplied through Agency Nella or an independent training organiser, the relevant proposal or booking documents identify the service provider.
Information you provide
When you contact me, I receive the information you choose to send. This may include your name, email address, telephone number, organisation, role, training preferences and the contents of your message. A confirmed engagement may also involve booking, attendance, billing and project correspondence.
Providing enquiry information is voluntary. Without sufficient contact details or information about your request, I may be unable to respond or arrange the service. Please send only information relevant to your enquiry. Do not send identity documents, financial details, confidential candidate records or other sensitive information unless a suitable process has been agreed.
How information is used
Information is used to respond to enquiries, prepare proposals, arrange requested services, manage bookings and maintain relevant business records. The applicable basis depends on the activity: taking steps towards or fulfilling an agreement, legitimate business interests, meeting a legal obligation, or consent where required.
Contacting me does not automatically subscribe you to marketing. Promotional communications must have an appropriate lawful basis and a way to opt out. You can ask to stop receiving promotional messages by replying to the message or emailing me. Essential correspondence about an existing booking or project is separate.
Service providers and external links
Email, messaging, hosting and booking providers process information needed to deliver their services. If your enquiry requires coordination with a training organiser or another service provider, relevant information may need to be shared for that purpose. Information may also need to be disclosed where the law requires it.
Links to APSO, LinkedIn, WhatsApp and other external services take you to platforms with their own privacy policies. Information you submit on those platforms is handled under their policies. Please review the relevant organiser’s terms and privacy notice before making a booking.
Some communication and technology providers operate outside South Africa, so information may be processed in other countries. Their privacy notices explain their processing locations and safeguards. Any international transfer arranged by me must use a lawful basis and the protections required by applicable data-protection law.
Website data and cookies
The website pages do not include advertising pixels or optional third-party analytics. The hosting service may process technical information such as an IP address, browser information, requested pages and access times to deliver and protect the website. Hosting and security services may also use essential technologies.
External services can use their own cookies when you follow a link. Your browser lets you manage cookies. If optional tracking is introduced, the notice and any necessary choices should be updated before it is used.
Retention and protection
Personal information should be retained only for as long as it is needed for the enquiry, engagement, a relevant legal record-keeping requirement or a legitimate dispute. Once no longer needed, it should be deleted, securely destroyed or de-identified. The appropriate period depends on the record and the reason for keeping it.
I am responsible for taking reasonable steps to protect information under my control and limiting access to people who need it for an authorised purpose. No website, email or messaging service can guarantee absolute security. Please contact me if you believe information sent to me has been compromised.
Your choices and rights
You can ask whether I hold information about you, request access or correction, and request deletion or object to processing where the law allows. Where processing depends on consent, you can withdraw that consent. Some records may need to be retained to meet a legal obligation. Reasonable verification may be needed before information is released or changed.
Send requests to danielabascelli@gmail.com. You also have the right to complain directly to South Africa’s Information Regulator: POPIAComplaints@inforegulator.org.za or 010 023 5200.
Updates
This policy may be updated when the website or the way information is handled changes. The date above identifies the latest version. Reading this policy or visiting the website does not, by itself, give consent to unrelated uses of your information.